Thank you for choosing HALVIONIX. We are dedicated to ensuring your satisfaction with our services. This document outlines our refund policy, applicable to all services provided by HALVIONIX.
To be eligible for a refund, the request must be made within 30 days of the date of purchase. The refund request should be accompanied by valid reasons for dissatisfaction or service failure. HALVIONIX evaluates refund requests on a case-by-case basis.
Certain services provided by HALVIONIX are non-refundable, including but not limited to one-time consultancy fees, custom development projects once initiated, and services involving direct costs incurred.
To initiate a refund request, please contact our customer service team at [email protected] with your order details and a detailed explanation of your request. Our team will review your submission and respond within 5 business days.
Approved refunds will be processed within 10 business days and will be credited back to the original payment method. Please be aware that depending on your financial institution, additional time may be required for the refund to appear on your statement.
HALVIONIX reserves the right to amend these refund terms at any time. Changes will be communicated through our official website or by direct communication. Continued use of our services after changes have been made constitutes acceptance of the updated terms.
For further information regarding our refund policy, please contact us at [email protected].